Facilitate your Arrival

Kick back and relax, we will take care of everything!
 
You dreamed of it, Club Med made it happen! Thanks to Facilitate your Arrival, now available in all the European Mountain Resorts, you can enjoy the pleasure of winter sports from the very first moment.
No more queuing to pick up your equipment, book your ski and snowboard lessons or sign your child(ren) up to the Baby Club Med®, Petit Club Med® or Mini Club Med+®.
All you need to do is register your preferences online and the G.Os® will make sure everything is ready before your arrival. So all you have to do is enjoy your vacation.
 
How to use Facilitate your Arrival
A hassle-free arrival is just a few clicks away!
To fill in the form(s), log in to your member account to:

• Register your details for your ski or snowboard equipment
• Book ski or snowboard lessons for each family member according to their level
• Provide the details needed for childcare: language, contact number, etc.
  The service is available up to three days before your arrival, allowing the G.Os® to best prepare your stay.
  Everything is ready when you arrive!

 
Log in to my account >

It is pure bliss!  

1. Go to the reception desk to pick up your room key / digital bracelet and all practical details for your stay.
2. If you booked ski or snowboard equipment, it is already waiting for you. Please do not forget to try it on and to sign the receipt as soon as you arrive! For any questions, please go to the reception of the ski room. And for trying on the children’s equipment, head to the Mini Club!
3. If you booked ski or snowboard lessons, you will find your ski school ticket in your Welcome Booklet. All you will need to do is visit the Ski School board (ESF / ESS / AMSI..) in order to check the lessons’ timetable and you will be ready to hit the slopes!
4. If you signed your children up for Baby Club Med®, Petit Club Med® or Mini Club Med+®, please meet the managers as soon as you arrive in order to learn about your children’s proposed activities and finalize their registration.

 
More about childcare >

Happy children, happy parents!
 
Facilitate your Arrival allows you to register your childcare instructions online: language, contact number, etc. As soon as you arrive, your child(ren) can join their G.Os ® and start having fun! You can relax and fully enjoy your holidays.
 
How to use Facilitate your Arrival
The super parents’ magic wand: in order to fill in the form(s), log in to your member account. You will receive an email informing you about availability.
The service is available up to three days before your arrival, allowing the G.Os® to best prepare your child(ren)’s vacation.
Your child(ren) put a smile on as soon as they arrive, and so do you!
 
Log in to my account >

One motto: enjoy yourself!
• Go to the reception desk to pick up your room key / digital bracelet and all practical details for your stay.
• Meet the Baby Club Med®, Petit Club Med® or Mini Club Med+® managers as soon as you arrive in order to learn about your child(ren)’s proposed activities and finalize their registration.