Bo C
Great family experience with care from Excellent G.O. Team
The Stay with Club Med Lijiang in Spring Festival 2025 was indeed enjoyable and exceptional! Special thanks to Adib, Paul, Kun and Kimmy for the unique Flying Tranpeze experience you have kindly given our family. And thank you Frank and other mini club staff for the trustworthy and caring activities your have kindly arranged for the little ones
What impressed me most is the professionalism demonstrated by Hailey and Adib. Under Hailey’s leadership, the ClubMed Lijiang G.O. Team have developed very good adherence to best practices and at the same time cares for local guests
For example, an afternoon I saw another guest wanted flexibility and sent their kids to flying Tranpeze session originally designed for adults (as this is their convenient slot). After client management first by Kun and then her consultation to Adib, the team lead of Flying Tranpeze, they turned down the request as they prioritised the safety protocols and client wellbeing, and at same time proved they care about client feelings by discussing and thinking about the technical specifics.
The team has done an excellent job, promoting the long term best practice and interests. Well done!