Deposit
• Deposit amount per ticket is 20% of fare for all cabins.
• Group deposit is due 7 calendar days upon confirmation. The Group booking will be cancelled if full
deposit is not received by the date.
• Deposits for Group bookings are non-refundable.
• The deposit will be credited towards final payment subject to a minimum of 80% materialization rate of the seats held at time of deposit stage.
• If the group reduces below materialisation rate of 80%, the deposit amount will be adjusted
accordingly and the difference will be forfeited.
• A minimum of 90% materialization rate is required for groups traveling during peak season, agents will be notified if the dates fall into peak season.
Minimum Group Size
• Minimum group size is 10 per booking ID
Name Change
• Name correction request will be free of charge as long as it’s the same person and meeting the criteria and before ticketing
• If not the same person, a change fee of USD70 per transaction is charged for a complete name
change.
a) Complete passenger name change is subject to a maximum of 10% of group size.
b) If complete passenger name changes exceed 10%, booking will have to be cancelled and
rebooked as a new group, deposit and full payment for original booking are non-refundable
(except taxes).
Rebooking
• Rebooking permitted after ticket has been issued, seat is subject to system evaluation (fare and tax
differences apply), plus rebooking fee USD70 per transaction per PNR.
Split Booking
• Split is allowed at AUD 50 per person for inbound & AUD100 per person for outbound within ticket
validity (rebooking fee USD70 per transaction per PNR also applies), seat is subject to system
evaluation (fare may change).
Cancellation after ticketing
• All tickets are non-refundable excluding unused taxes.
No show • If a passenger no shows on any CX flight, the ticket is non-refundable and seats will not be reinstated, only unused taxes will be refunded.
• A service fee of USD70 will be charged for processing tax refund.
Seating
.• Groups are pre-seated together. No individual seats preferences will be allocated.
Ticket validity
• As advised in the fare quote.
Check-in baggage
• Economy class : 1pc x 23kg
• Premium Economy class : 2pcs x 23kg
• Business Class : 2pcs x 32kg
Frequent Flyer Points (FFP)
• Asia Miles or oneworld FFP cannot be accrued for Groups travelling in ‘G’ Economy subclass. All
other cabins: Asia Miles or oneworld FFP are awarded for First, Business and Premium Economy
Class group fares.
Child Count / Fare
• Child fare is applicable only up to 25% of group size.
The above Terms and Conditions is intended for informational purposes only and is subject to change without notice. Cathay Pacific Airways reserves the right to change any clause to comply with commercial reason.
