Exclusive Japan Land & Air
Group Travel Package

Club Med Advantage Consultant Loyalty Points

The Exclusive Japan Land & Air Group Travel Package offers double Club Med Advantage consultant loyalty points These points are awarded to individual travel advisors for each Japan package sold. The double points earned through this campaign are solely for the personal use of travel advisors, the revenue generated by this campaign is not included in the Club Med Agency rewards program or commission tiers.

Travel advisors are encouraged to review the full terms and conditions of the Advantage Consultant Rewards program for details on point redemption and eligibility. Club Med reserves the right to modify or terminate this promotion at any time without prior notice.

Club Med Advantage Consultant Loyalty Points

Club Med offers its Club Med Advantage Program (hereafter the “Program”) to its Australian and New Zealand Travel Advisors so they can obtain the benefits (hereafter the “Benefit(s)”) described below.

These Standard Terms & Conditions of the Club Med Advantage Program (hereafter the “Club Med Advantage Program Standard Terms & Conditions”) are supplement to the Club Med Booking Terms & Conditions in force by Club Med®, notably in the Club Med® Trident® brochure and on its websites www.clubmed.com.au, www.clubmed.co.nz and https://cmta.pro.clubmed/?locale=en-AU , https://cmta.pro.clubmed/?locale=en-NZ

These Club Med Advantage Program Standard Terms & Conditions supersede all previous versions.

Article 1 – Principle and agreement to participate in the Program

Participation in the program is free of charge and automatic for any Travel Advisor on booking its first individual client stay with Club Med® (hereafter the “Stay(s)”). Participation in the Program entails the unreserved acceptance of these Club Med Advantage Program Standard Terms & Conditions.

Any Travel Advisor who refuses the Club Med Advantage Program Standard Terms & Conditions must inform the Trade Sales Department by email at Advantage.ANZ@clubmed.com . The refusal of the Club Med Advantage Program Standard Terms & Conditions will exclude the Travel Advisor from the Program and should a Travel Advisor utilize this Program in a falsified way, Club Med reserves all right to cancel or deduct the points from the Travel Advisors account.

Participation in “Advantage Consultant Rewards” involves accumulating points which are acquired based on revenue sold and in accordance with the terms set out below.

Club Med® reserves the right to change all aspects of the Program at any time without prior notice.

Article 2 – Participants and beneficiaries of “Advantage Consultant Rewards” Points

In accordance with the Club Med Advantage Program Standard Terms & Conditions, the Program is open to Travel Advisors residing and conducting business in Australia and New Zealand with a valid Australia Business number (ABN) or an unique number issued by Inland Revenue Department (IRD) in New Zealand.

Travel Advisors must register on https://cmta.pro.clubmed/?locale=en-AU , or https://cmta.pro.clubmed/?locale=en-NZ to view their reward points under My Account. Travel Advisors are automatically enrolled in the Program and will receive a Salesman ID upon their first individual client booking. If the Travel Advisor has made a booking but doesn’t have Salesman ID, the Travel Advisor must contact the call centre on 1800 258 263 / 0800 258 263 to request Salesman ID.

Employees of tour operators, wholesalers and OTA’s are not eligible for reward points.

The Travel Advisor warrants that the personal information provided in order to participate in the Program is accurate and true.

As the Program is also offered in other countries under different terms and conditions, Australian and New Zealand based Travel Advisors can only earn and redeem points in conjunction with Club Méditerranée Australia Pty Ltd, Level 6, 227 Elizabeth Street, Sydney.

Club Med Terms & Conditions

1. Offer Overview: This package, starting from $2,984, includes a 5-night stay at either Club Med Tomamu or Club Med Kiroro Grand, combined with promotional economy, premium, and business class fares from Cathay Pacific Group and China Airlines Group. This offer is designed for groups consisting of a minimum of 20 adults, with no restriction on the number of accompanying children. Departures are available from Auckland. Subject to airline's terms and conditions and approval.

2. Inclusions: This package includes:

5 nights at Club Med Tomamu or Kiroro Grand

Return airport transfers

Return airfare from Auckland

Gourmet dining (3 meals per day)

Drinks & snacks throughout the day

Daily and nightly entertainment

Sports and activities*

Meeting rooms*

3. Booking Period: The sale commences on 25 February 2025 until 30 May 2025.

4. Travel Period: This offer is valid for travel dates between 02 June 2025 and 30 September 2025. Opening dates of each resort vary and are subject to change.

5. Booking Method: This offer is exclusively available when booking through the Club Med Australian Meetings & Events department.

6. Pricing:

The advertised price is based on the per-adult rate for a shared superior room in Tomamu for 5 nights from 04 June, airfares on China airlines ex Auckland in Economy class based on CI 54/CI130 for Outbound and CI 131/CI 53 for inbound. Rates are subject to availability and change.

The advertised price is based on the per-adult rate for a shared superior room

Prices exclude tourist taxes, which are approximately $2 AUD per person per night and are subject to change

Prices are quoted in New Zealand Dollars (NZD)

The quotes provided will be valid for 7 days, after which prices may vary

7. Eligibility & Availability:

This promotion is valid for new bookings made in New Zealand only

Offer is subject to availability and may be changed or withdrawn without notice

This promotion cannot be used in conjunction with any other offer

Blackout dates apply

8. Quote Validity: Quotes provided are valid for 7 days from the date of issue. After this period, prices are subject to change based on availability and currency fluctuations.

9. Deposit:

A non-refundable deposit of 20% of the total package price per person is required to confirm the booking

10. Insurance:

Private travel insurance is highly recommended to cover unforeseen circumstances such as illness, injury, cancellation, or loss of personal belongings.

It is the responsibility of the travelers to ensure that they have adequate insurance coverage

11. Airline Terms & Conditions: Separate terms and conditions apply for each airline (Cathay Pacific Group, China Airlines Group, and ANA Group) regarding baggage allowance, check-in procedures, flight changes, cost, and cancellations. Subject to airline's terms and conditions and approval.

Deposit

• Deposit amount per ticket is 20% of fare for all cabins.

• Group deposit is due 7 calendar days upon confirmation. The Group booking will be cancelled if full

deposit is not received by the date.

• Deposits for Group bookings are non-refundable.

• The deposit will be credited towards final payment subject to a minimum of 80% materialization rate of the seats held at time of deposit stage.

• If the group reduces below materialisation rate of 80%, the deposit amount will be adjusted

accordingly and the difference will be forfeited.

• A minimum of 90% materialization rate is required for groups traveling during peak season, agents will be notified if the dates fall into peak season.

Minimum Group Size

• Minimum group size is 10 per booking ID

Name Change

• Name correction request will be free of charge as long as it’s the same person and meeting the criteria and before ticketing

• If not the same person, a change fee of USD70 per transaction is charged for a complete name

change.

a) Complete passenger name change is subject to a maximum of 10% of group size.

b) If complete passenger name changes exceed 10%, booking will have to be cancelled and

rebooked as a new group, deposit and full payment for original booking are non-refundable

(except taxes).

Rebooking

• Rebooking permitted after ticket has been issued, seat is subject to system evaluation (fare and tax

differences apply), plus rebooking fee USD70 per transaction per PNR.

Split Booking

• Split is allowed at AUD 50 per person for inbound & AUD100 per person for outbound within ticket

validity (rebooking fee USD70 per transaction per PNR also applies), seat is subject to system

evaluation (fare may change).

Cancellation after ticketing

• All tickets are non-refundable excluding unused taxes.

No show • If a passenger no shows on any CX flight, the ticket is non-refundable and seats will not be reinstated, only unused taxes will be refunded.

• A service fee of USD70 will be charged for processing tax refund.

Seating

.• Groups are pre-seated together. No individual seats preferences will be allocated.

Ticket validity

• As advised in the fare quote.

Check-in baggage

• Economy class : 1pc x 23kg

• Premium Economy class : 2pcs x 23kg

• Business Class : 2pcs x 32kg

Frequent Flyer Points (FFP)

• Asia Miles or oneworld FFP cannot be accrued for Groups travelling in ‘G’ Economy subclass. All

other cabins: Asia Miles or oneworld FFP are awarded for First, Business and Premium Economy

Class group fares.

Child Count / Fare

• Child fare is applicable only up to 25% of group size.

The above Terms and Conditions is intended for informational purposes only and is subject to change without notice. Cathay Pacific Airways reserves the right to change any clause to comply with commercial reason.

According to China Airlines group fare procedure, If you accept the group quotation, please reply via return email in 3 days with your confirmation on numbers of passengers and itinerary, we will send out your request to head office to get the final seats.

1.1.  After the final quotation is established and confirmed, please settle the group guarantee fee in 10 days
1.2. The guarantee fee imposed will be calculated as :20% in low season or 50% in high season x approval group fares per personx approved group passenger numbers

Firming Check: Prior to 60 days in low season or 90 days in high season.

Please provide Final name list and Final Payment by 30 days prior to departure for low season or 60 days prior to departure for high season

4. Penalty:

4.1. The agreed group booking and fare will not be applicable and the penalty of 100% x Guarantee fee will be imposed if:
4.1.1. failing to comply with any of the following time limits: Firming Check; Name In; Ticketing, or
4.1.2. either the Firming Check Group Passengers or Final Group Passengers are less than: 10
4.2. Group seats utilisation rate:  80% of the total seats. Full fare per seat will be charged for the difference between final passenger numbers and 80% of the total seats.  
4.3  Cancellation: If the utilisation rate is higher than 80%,the penalty imposed will be calculated as follow:          
4.3.1. Low season: cancel on 60 - 30 days prior to departure, AUD50 per seat will be imposed (Cancel prior to 61 days no penalty); high season: cancel on 90 - 60 days prior to departure, AUD100 per seat will be imposed (Cancel prior to 91 days no penalty)
4.3.2. Cancel after ticketing until 8 days prior to departure : AUD500  per seat
4.3.3. After ticketing within 7 days prior to departure : refund tax and YQ only.
4.4. Name correction:  
4.4.1. Before ticketing : free of charge
4.4.2. After ticketing, issue new FIT tickets with the same itinerary and equal or higher fares than group fares, Group tickets with incorrect name will incur a cancellation fee of AUD 200